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News: HEALTHCAREseeker.com Announces 100% Traveler Satisfaction for 2011
January 23, 2012
HEALTHCAREseeker.com (www.healthcareseeker.com) a Travel Nurse and Therapy placement agency, announced today that it achieved for the second time in its 10 year history, a 100% satisfied or higher rating based on the surveys done for Travel Nurse and Therapy Professionals placed in 2011.
President of HEALTHCAREseeker.com, Stephen Halasnik commented, “The number one statistic that our team cares the most about is customer satisfaction. We strive to be the best Travel Nurse and Therapy agency in the US so we believe that customer satisfaction is a direct reflection of how well we are doing. In the past 10 years we have always had a 99% satisfaction number or higher, which in the people business is almost unheard of in itself, but to achieve a 100% number really means that our team is really achieving our mission of providing Regarding Travel Experiences. It really is an amazing accomplishment for our team of Recruiters, Account Managers, Human Resource professionals and their Managers. I am very proud of everyone’s work”.
Mr. Halasnik went on to say when asked how the company achieved this number, “It’s about the details and our attitude. It starts with our training and how we teach our people to really listen to what our Travel Nurses and therapists are looking for. It is about asking good questions so that we really understand the person. In the Travel Nurse business our Recruiters are often acting like a Travel agent trying to learn about what interest, skills and dreams the Traveler has. It means digging deeper. It is about the match and communicating to the Travel Nurse what the hospital, area and assignment is like, so that there are as little surprises as possible. Lastly, it is about good follow up to make sure things are going well and to fix problems if they come up. There are so many steps involved in a good placement that things can be overlooked but I think our team does a great job of talking about all the steps daily.”
HEALTHCAREseeker.com, places Registered Nurses and Therapy professionals into long term temporary positions into hospitals throughout the US. HEALTHCAREseeker.com is JCAHO gold certified and is on the INC500 fastest growing list of US companies.