News: Launches Credential Agent to help Hospitals Manage Employee Credentials

January 6, 2012 (an INC 500 fastest growing company) , which provides Temporary Registered Nurse and Allied Professionals to over 700 US Hospitals, has announced the launch of a new sister company called Credential Agent (

Credential Agent is software that will allow Hospitals and other healthcare organizations to easily store, manage and retrieve employee credentials and other Human Resources documents. and Credential Agent President, Stephen Halasnik commented on why Credential Agent was developed and how Hospitals will benefit from its use:

Credential Agent was developed because of our experience in going through Joint Commission (JCAHO) audits for as well as our experience in credential/document management for our medical professionals. We often have to store as many as 20-30 documents per employee that include credentials, background checks, immunizations and other documents. A number of years ago, during a Joint Commission audit, the JCAHO auditors commented on our extremely strong skills in maintaining up to date credentials and documents. They felt that was one of the best companies they had audited and wanted to know how we were able to keep documents well maintained and organized. When we looked closer at why they felt this way, we determined that it was because we had decided to store our documents electronically.

We then began to visit our client Hospitals to see how they were storing/managing employee credentials and HR documentation. What we found was the hospital’s process was often outdated and burdensome. It involved using multiple Excel worksheets, with hard copy documents stored in file cabinets and with multiple departments being involved. It was expected that medical professionals kept their own credentials up to date and schedule their own classes for credential renewals. Also, over the years, our team would hear the stress in our hospital client’s voices when a JCAHO or other government agency audit was due. To prepare for these audits, hospital personnel had to work numerous overtime hours. Stress levels of personnel were also high because of the disorganization of documentation.

Credential Agent was designed to eliminate all of this. It automatically sends out email notifications to employees well in advance of credential expiration dates; allows for all documentation to be stored electronically thus eliminating document storage costs, and allows all documents to be easily found under the employee name so that many departments can act cohesively. There are countless benefits to using Credential Agent that it really is an easy decision for a Hospital to consider using it.

Lastly, we also looked closely at other document management software and found out that these types of systems were extremely expensive, very hard to implement and don’t really focus on the credentials area.

For a free online demonstration of Credential Agent or for general information, please visit call 888-331-3431 x 11.