How the best Travel Nurse agencies have Hospital Account Managers working behind the scenes

When one looks at the entire process of placing a nurse at a hospital, it all seems simple. A hospital has a need for nurse, the agency provides one, and that makes everyone happy. However, what most people do not know is all the work that goes into making that placement go smoothly. People do not understand what actually happens behind the scenes to ensure that both the hospital and nurse both benefit from the experience. So, what exactly makes the entire process flow like a well-rehearsed piece of music? Conductor enters. Account Manager enters.

Encompassed within every piece of music are many individual sections that have to each be practiced and perfected in order for the entire selection to sound its best. Each section individually can be heard as inharmonious noise, but when all sections are put together that noise becomes music. Once all the pieces are in order, the conductor must then organize everything to fit into place, thus making the end result flawless. Well, that really is how a good account manager at a Travel Nurse agency like HEALTHCAREseeker.com operates. They take the many individual processes, involved in making the placement, and intertwine them all together to ensure that everything goes smoothly.

Ultimately, the first section is contacting a hospital. Once a hospital has been reached, it is important to establish a relationship with the individual that will be making the hiring decisions. This process does not happen overnight, but it is the most essential piece of the puzzle. Over a period of time, through continual contact, a mutually trusting relationship is formed. Account managers at HEALTHCAREseeker.com spend hours learning all they can about the hospital and the environment their nurses will be working. They learn about the individual units, the technology used, the processes and procedures at the hospital, the certifications needed, as well as the surrounding area and what activities are available to do while on an assignment. They learn about the culture in the unit, and what types of nurses are most successful at each hospital. A nurse, who’s experience is at small critical access hospital, might not be comfortable in a level 1 trauma center, and vice versa. They are responsible for knowing each hospital inside out to make sure that when all is said and done, the right expectations are set for the nurse, and a rewarding travel experience can be achieved.

Once a relationship is formed, and jobs are now available, the second section then comes into play. Account managers now receive needs from their hospitals, and begin to work with recruiters to find qualified candidates. They spend hours reviewing profiles to make sure that only the candidates who really fit what each hospital is looking for are submitted. Account managers then follow up with the hospital and arrange times that are convenient for everyone to speak.

Once the interview is completed, and the offer is made, the third and final section is put into play. Hospital account managers have to ensure that everything is finalized. This includes completing contracts, setting orientation dates, and anything else relating to the hospital should be completed.

Combine, all three of these sections ensure that the placement process is a successful one. Individually, they each hold their own importance as well. However, all three sections must be perfected, and executed collectively for this process to truly work. A good Hospital Account Manager has perfected this process, and much like a conductor of an orchestra, has the experience and knowledge to guarantee that the end result is music!